Necessities For Baby Shop

First, affinity: the first element of a baby shop guide is to have affinity, so that customers feel that you are just pulling home with her, not deliberately selling goods to her.

Two, rich product knowledge: baby products are an industry that guides consumption. Besides the commonly used products, many products require salesmen to have rich commodity knowledge, and can guide customers' consumption scientifically, so that consumers can feel the added value of Bei language.

Three.

Love is not a pretend, true love salesperson will unconsciously reflect love, sometimes touching the consumer is often a detail.

Four. Influence

The stronger, the more active it is to sell goods.

Five, summarizing ability: the conclusion is to make better in the future.

Six.

At present, any industry will have fierce competition. Salespersons who do not have the ability to learn will be eliminated sooner or later.

Seven, the sense of responsibility: if the salesperson only has a sense of shore and no sense of belonging, it will never be possible to sell well.

Eight, analysis ability: any store will have different levels of problems. It is important that you have the ability to analyze and understand the real causes of the problem. Many shops do not do well because they are not sure where the real problem is, and if they can really find a problem, they will be able to find a solution to the problem.

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Shopping guides must be able to identify customer needs and desires, otherwise the products will not sell.

In addition to listening carefully to customers' needs, the shopping guide should also be able to understand their nonverbal behavior clearly.

Customers' eyes, gestures, intonation, facial expressions and the whole appearance can reveal their thoughts to a great extent.

1, if the customer lean forward to watch the product, he is willing to face to face with the shopping guide, his face is calm and natural, and he has direct eye contact with you. It shows that he is interested in you and products, and he feels relaxed and happy.

2, if a customer's arms are crossed tightly to his chest, this gesture will represent a global meaning, representing a defensive mentality, or showing a careless look. The eyes scan the ceiling, which means he is rejecting you.

3, when the customer listens, he kneads his nose, clears his throat, pinches his ears, moves his eyes, and his legs are unstable.

4, if the customer looks up slightly, hands on his chin, eyes contact you, and nodded thinking or knowing action, it shows that your sales have been more than a half successful. At this point, you have to stop talking and seize the opportunity to facilitate the paction.

5, if the eye contact between the customer and the guide is kept for a few seconds, smile and tilt up the nose, indicating that he is weighing your suggestion.

6, if customers smile and relax and show enthusiasm, sales will be almost successful.

7, by observing how the customer came, such as a car, a motorcycle or a bicycle, the customer's basic purchase level was judged.

8, judge the customer's purchase level through the customer's dress.